Testimonials

  Our family has been coming to Pildes Optical (Now West Side Vision Care) for over 30 years and can't recommend them high enough. Jay and all of the staff are lovely to work with and beyond accomodating. Recently, our 12 year old daughter was fitted for contacts and everyone there was so supportive of her learning the process. We wouldn't think of going anywhere else for our family's vision needs.

  I was fortunate enough to meet with Liselle at Pildes Optical. She was welcoming and full of ideas as to which glass frames I could choose from and look well in. After a short time, we both agreed on a lovely pair that I am enjoying now with new prisms. Thank you Pildes for your plentiful frames to choose from and hiring Liselle to. help me choose. With gratitude, Bonita

  I came in looking to upgrade from my standard readers to real prescription eyeglasses and had a wonderful experience. I was seen by Dr. Hyde, who was very friendly and professional. I was a person, not just someone sitting in the chair. Back out front, a super nice woman named Kenya was patient and informative with me as I made the choices of frames, progressives, etc. She carefully explained all of the billing, my insurance coverage, and the costs and benefits of different potential upgrades.

This was a very pleasant experience. Thank you, Pildes!

  Just got two pairs of glasses. Ms. Ramirez helped me pick out the most fabulous frames!! Good discount! The optician was really nice also, as well as the other staff. Fast and efficient service. I highly recommend them!

  I have used Pildes Optical for many years - the store has an excellent selection of frames and the staff quickly answer any questions I have and happily make adjustments or minor repairs to my glasses. I find the professional service and back-up far superior to anything available either online or through a chain.

  Terrific selection of frames and a highly skilled and customer-friendly staff. I have bought many eyeglasses from Jay and have never been disappointed. Highly recommended! Pildes will go the extra mile to make sure that a customer is completely satisfied - even weeks after the transaction. I wouldn't buy eyeglasses from anyone else!

  Same day appointment, exceptional service. Shout out to Zhenzhen Zhang who patiently helped me try on a million different frames until we found ones that were just right! She was super knowledgable and was able to match my every finicky request with a different set of frames. If you like the shape of a frame but not the color, you can even order beyond the stock that's in the store.

  Great services and good energy overall!

James helped me pick my glasses, he was very knowledgeable and knew what would fit me well and had amazing positive energy!

The eye doctor there was also great, very polite and he examined me and shared findings about my vision problem, very helpful, highly recommend!!

  They were so nice! And so helpful!
My GF's glasses had broken and they couldn't be fixed
They worked diligently to help us get a replacement

We stood with fingers crossed hoping
And she found a match!

These people were so helpful and kind !

  I've been coming here not long, about 2 years now. I was seen this weekend my Dr. Moore-Stoll who was friendly, professional and provided so much knowledge. You can tell she knew her stuff and had a cute personality. I normally just come here for my eyeglass/contact exams and updated prescriptions. I don't order my glasses from here but they have such a vast and cute selection! Otherwise, service is always friendly from the staff and quick! See y'all next time!

  I have applauded Pildes in the past after purchasing sunglasses, but just had to do it again! I purchased my first pair of bifocals from Jay very recently. I was very nervous about acclimating myself to this type of lens. Jay helped me to pick out a beautiful frame for me.
He gave me advice on how to best use this type of lens. As I was standing with Jay, I overheard another client comment about how Pildes is the best place to purchase glasses. I totally agree with her. I live in Riverdale but gladly drive
Into Manhattan to purchase my glasses from Pildes. Just had to give another shout out to this establishment, and to Jay.
F.Y.I. I am loving my new bifocals!

  The staff there are top notch. They know how to work with customers to make sure they get exactly the right style and fit. The thing that sets this place apart from others is the care given to making sure the customer is satisfied. No problem with returns or exchanges And if the lens aren't right they will replace without charge or hassle. It's a very professionally-run business.

  I'm visiting from California and left my glasses in the park. Li at Plldes Optical saved the day! She was spot-on with advice for picking out frames that worked for my face and the glasses were ready a few hours later. I'm deeply grateful to be able to see again and so quickly. Excellent experience all around.

  I needed a new local optometrist during COVID because my old place in Gramercy was just too far. It is super easy to book an appointment on their website, you don't have to wait like a month for an appointment and the office is efficient and well run. They help you with your insurance to order contacts (with a rebate and insurance) or glasses. My spouse now goes here too. I also like supporting local businesses. The optometrist is kind and listens to your eye concerns attentively -- I never feel rushed.

  I just got glasses here. It is so much better than the place I usually go. They are thoughtful and careful. No surprise--the glasses I got are so much clearer than the ones I just got from another place. I highly recommend this place.